Servers, PC workstations, printers and other peripherals are the workhorses of your business. When even one device breaks, the effects of the outage are disruptive at best. Avoid further productivity loss by enlisting the help of McLean IT to troubleshoot the problem and get your systems running again.
Did you try turning it off and on again?
— Roy Trenneman — The IT Crowd
We know that business doesn’t end at the office, so we offer industry-leading remote IT support software so that you can be on the opposite end of the planet in another time zone and still have access to our expert IT support. This industry-leading software is free of charge for all of our customers. Remote IT support is billed by the minute — no need to “save up” problems until you can justify a service call. Have a five-minute problem? Only pay for the five-minute solution. Helpdesk IT support is available whenever and wherever you need it.
Small business owners can testify to the fact that traditional business hours aren’t always practical. We believe IT support should be available outside of the 9-5, and that you shouldn’t be penalized when you need it. Our rates are the same 24/7. That’s right, absolutely no “Emergency”, “Out of Hours”, weekend or Holiday rates (when subscribed to monthly managed services agreement).
- Desktop maintenance/repair/upgrades
- Server and network maintenance
- System checkups
- Virus/Malware/Adware removal
- User training
- Mobile device configuration (phones and tablets)
- Network audits & troubleshooting
- Disaster recovery
- Home theatre solutions